Privacy Policy

Effective Date: October 14, 2026 · Last Updated: October 14, 2026

Real Nurse Consultants (“we,” “us,” or “our”) is a registered DBA (Doing Business As) of Real Nurse Consultants, LLC, a limited liability company and licensed insurance agency located at 3480 Peachtree Rd NE, Atlanta, GA 30326. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book an appointment, or communicate with us by phone, text message (SMS), or email (together, our “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. This is a solicitation for insurance.

1. Information We Collect

Information you provide

• Contact details such as your name, email address, phone number, and mailing address or ZIP code
• Appointment and scheduling information submitted through our booking calendar
• Information you share about your coverage needs, such as current insurance, preferred doctors, prescriptions, date of birth, or Medicare eligibility
• Your communication preferences and consent records, including SMS opt-in and opt-out history

Information collected automatically

• Device and browser information, IP address, pages visited, and referring URLs
• Cookies and similar technologies used to operate the website and understand how it is used

2. How We Use Your Information

• To respond to your inquiries and schedule, confirm, and remind you of appointments
• To provide health insurance and Medicare plan information and guidance through a licensed agent
• To send transactional and service messages related to your inquiry or account
• To send marketing or educational messages only where you have given consent
• To maintain records of consent and comply with legal, regulatory, and carrier requirements
• To improve our website and Services and protect against fraud or misuse

3. How We Share Information

We do not sell your personal information. We may share information only as follows:

• Service providers: With subcontractors and vendors that help us deliver our Services (such as CRM, calendar, messaging, hosting, and compliance providers), only for the purpose of delivering those Services to you.
• Insurance carriers: With an insurance carrier when you ask us to help you apply for or enroll in a plan.
• Legal requirements: When required by law, subpoena, or government request, or to protect our rights and the safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

4. Text / SMS Messaging Policy (A2P 10DLC / TCPA / CTIA)

4.1 Program Description

If you opt in, you may receive text messages from Real Nurse Consultants (a DBA of Real Nurse Consultants, LLC), including transactional messages (appointment confirmations, reminders, inquiry follow-ups, and service updates) and, only with your separate consent, marketing messages (plan information, enrollment period reminders, educational content, and promotional offers).

4.2 Consent

By providing your mobile number and checking the applicable opt-in box, you give express written consent to receive text messages. Consent is collected through clear, unchecked, optional checkboxes. Consent is not a condition of purchase or of receiving any service.

4.3 Message Frequency

Message frequency varies depending on your interaction with our Services.

4.4 Fees

Message and data rates may apply. Contact your wireless carrier for details about your plan.

4.5 Opt-Out

You may opt out at any time by replying STOP to any message. You will receive one confirmation message, and no further texts will be sent unless you opt in again.

4.6 Help

Reply HELP for assistance, or contact us at [email protected] or +1 (470) 470-9339.

4.7 Mobile Information Sharing

4.8 Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

5. Cookies and Tracking

We use cookies and similar tools to operate our website, remember your preferences, and understand website traffic. You can control cookies through your browser settings; disabling them may affect some website features.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We keep personal information only as long as needed to provide our Services, maintain consent records, and meet legal, regulatory, and carrier requirements.

8. Your Choices and Rights

• Opt out of text messages at any time by replying STOP
• Unsubscribe from emails using the link in any marketing email
• Request access to, correction of, or deletion of your personal information by contacting us
• Ask to be placed on our internal Do Not Call list

9. Children’s Privacy

Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18.

10. Third-Party Links

Our website may link to third-party websites, such as Medicare.gov. We are not responsible for the privacy practices of those websites.

11. Medicare Disclaimer

Real Nurse Consultants (a DBA of Real Nurse Consultants, LLC) is a licensed insurance agency. We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE (1-800-633-4227) to get information on all of your options. Not connected or affiliated with any United States Government or State agency. This is a solicitation for insurance. A licensed insurance agent may contact you.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated effective date.

13. Contact Us

Real Nurse Consultants (a DBA of Real Nurse Consultants, LLC)
3480 Peachtree Rd NE, Atlanta, GA 30326
Phone: +1 (470) 470-9339
Email: [email protected]